Now Hiring - Community Manager in Mill Valley, CA

COMPENSATION INCLUDES SALARY RATE PLUS COMMISSIONS AND ELIGIBILITY FOR BONUS PROGRAM!

IEC is a vertically integrated real estate investment firm specializing in value-add, multifamily in the Bay Area and greater Los Angeles markets. We focus on adding value through opportunistic investing, strategic repositioning, and property management. Our property management company, IEC Property Services Corporation, strives to offer excellent customer service and care to residents while achieving property business plans. Founded in 1981, IEC has an exceptional 40-year track record and is rapidly acquiring new communities, offering growth opportunities to great team members.

Position Summary

IEC is looking for an energetic, skilled Community Manager to lead at two of our apartment communities (69 units total) located in Mill Valley and Sausalito, California. Community Managers are responsible for planning and directing the day‑to‑day activities of the properties, including maintenance staff and vendors, to ensure that goals and objectives of the properties are accomplished. The Community Manager must have the ability to take direction, yet self-lead. They must be a team player, sales goal oriented, and be in alignment with company culture.

Duties and Responsibilities

• Market and lease available apartments using honed leasing skills, in full compliance of fair housing laws
• Pre-lease units and maintain a working waitlist of prospective residents
• Provide a high level of customer service and connect with residents
• Collect and deposit rent, late fees, and deposits using Yardi software
• Market available units daily on Craigslist and other approved marketing sites
• Screen and qualify prospective residents
• Prepare vacant units for rental, including renovation oversight
• Enter traffic, applications, leases, notices, work orders, etc. into Yardi Voyager each business day
• Provide status and suggested strategies to Regional Manager to ensure good communication and smooth property operations
• Maintain organized, comprehensive unit files including leases, communications, work orders, etc.
• Bid and negotiate service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships
• Perform necessary maintenance and ordinary repairs. Oversee general cleaning of the building and grounds
• Manage property expenditures in accordance with budget
• Respond to all resident requests or complaints in a timely, efficient, and courteous manner
• Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor
• All other duties as assigned

Qualifications

• A minimum of two years of multi-family property management experience
• Working knowledge of property management, California, and local laws
• Strong Microsoft Office and property management software skills, Yardi Voyager and RealPage experience preferred
• Excellent problem solving, multi-tasking, and organizational skills
• Ability to empathize with residents and staff, while still enforcing community rules and policies
• Must work well with others
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the public
• A high school diploma or equivalent. College degree a plus
• Valid driver’s license

IEC offers a competitive compensation package, including the following:

• Company paid healthcare premiums at 100%, specifically for the employee, with options to buy up
• 401(k) Plan, with 4% company match
• Flexible Spending/Health Savings Accounts
• Company paid Life Insurance and Long-Term Disability Insurance, specifically for the employee, with options to buy up
• Paid Time Off
• Company Paid Holidays
• Employee Assistance Plan
• Employee Discounts
• Commuter Benefit

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Mill Valley, CA 94941: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location